Rental Policies

With every screw sunk and product placed, we had you and your adventure in mind. This is your temporary, tiny home on wheels. To make sure we keep these land yachts rolling, we have to set a couple of ground rules.

We do things a little differently. Here’s how and why:

 

Unlimited KM’s

Roam free, explore wherever your heart leads. Unlimited KM’s are included with all of our rentals.

 

your four legged friends

By now, you’ve probably come across Lani, our little black lab. She’s a part of our family like your pooch is a part of yours. For that reason, we’re taking a stand against dog discrimination. Added fees for man’s best friend?! Welcome to our dog discount… BRING YOUR POOCH AND GET $50 OFF YOUR BOOKING. We’re not joking.

 

Rental periods

We’re inspired by those who live on the road. In order to disconnect and embrace the #vanlife, you have to spend enough time on the go. This is why we have a one-week minimum rental period, for a truly nomadic adventure.

 

Festivals

Get out, be free and get lost in the music. A Yama Van is the perfect home on wheels for your next festival. With a shower, comfy bed and no need for hookups, #homeiswhereyouparkit.

 

cancellations

In order to offer the same great opportunities for adventure to all, we offer no flexibility in our cancellation policy. Please read carefully below.

  • Cancellations made more than a month ahead of the booking date will receive a full refund minus a 10% service fee.

  • Cancellations made greater than a week and less than a month away from booking will receive 50% of the rental amount made for the rental and the remainder will be refunded to the guest minus the 10% booking fee.

  • If cancelled less than a week before the rental date, there will be no refund given to the guest.

 

Payment

Holding Deposit: A 25% deposit will be used to hold your booking when booking more than 30 days prior to the start of your trip. 30 days prior to the start of your trip, the remaining balance will be charged.

Payment in Full: The full rental amount, add-ons and service fees will be charged to your credit card 30 days prior to your booking. If you book less than 30 days in advance, the full amount will be charged at the time of booking.

Security Deposit: 72 hours prior to your trip start date, a security deposit of $1000 will be charged to your credit card. The security deposit will be refunded in full upon completion of your trip pending a damage and inventory inspection (up to 48 hours). To receive a full refund of your deposit, the van must be returned in the same condition in which you received it.

 

age and insurance

As per usual, a full inspection will be completed upon your return to ensure that no damage has occurred and everything is accounted for. To receive a full refund of your deposit, the van must be returned in the same condition in which you received it.

To rent a Yama Van, you must be at least 25 years of age and carry a valid driver’s licence.

Our insurance policy covers all of the following:

  • $2 Million Third Party Liability

  • Standard Accident Benefits

  • Collision and Comprehensive

  • $5000 Deductible

Note: The deductible can be reduced to $1500 or $500 for an additional fee

 

crossing the border to the usa

If you are planning on heading to our neighbours down south, across the border then you will need to provide 3 things: Passport, driver’s license, Yama Rental Voucher Insurance Certificate, and your pet’s up to date vaccination records. You can also check out this blog for more information in regards to travelling to the United States.